Non-Fault Accident Claims — Greater Manchester

Hit by another driver? We manage your claim from start to finish, at no cost to you.

MotorWorld technician working on a car with the bonnet open

If you've been in an accident that wasn't your fault, you have the right to have your vehicle repaired — and you shouldn't pay a penny for it. The problem is that most people don't know where to start, and dealing with insurers takes time and energy most drivers don't have.

At MotorWorld, we handle non-fault claims directly. We deal with the third-party insurer on your behalf, arrange the repairs at our Walkden centre, and keep you updated throughout. You make one call. We take it from there.

Start Your Claim With One Phone Call

Not sure where to begin? Call 0161 464 3911 and tell us what happened. One of our team will talk through the situation, confirm your non-fault status, and explain what happens next. No forms to fill in. No insurer to call. Make one call and we'll handle the rest.

How It Works

01

Contact us

Call 0161 464 3911 or send a message through our contact form.

02

We confirm your non-fault status

We review the situation and explain what you're entitled to.

03

We take on the claim

We manage communication with the third-party insurer directly.

04

Your vehicle comes to MotorWorld

For assessment and repair by our qualified technicians.

05

We keep you updated

At every stage. No chasing, no jargon.

06

You collect your vehicle

Repaired and ready, at no cost to you.

Wide shot of the MotorWorld unit exterior in Walkden where your vehicle is repaired
Inside the MotorWorld workshop where non-fault repairs are carried out

What You're Entitled To

As the non-fault driver, you are entitled to:

  • Full repair of your vehicle, paid for by the at-fault party's insurer
  • Recovery of your vehicle from the scene of the accident
  • No excess payment from your own insurance policy

Your own insurance policy does not need to be involved. Your no-claims discount is protected. We make sure the claim is handled through the correct channel so you don't lose out.

MotorWorld IMI Level 3 technician at work in the Walkden workshop

Why Use MotorWorld for Your Claim

  • We handle the insurer — you don't have to make multiple calls or chase anyone
  • Repairs by our own technicians — IMI Level 3 qualified, at our Walkden centre
  • Everything in one place — recovery, claim management, and repair at the same site
  • 3-year parts warranty — on all repair work (labour not covered)
  • Clear communication throughout — you'll always know where things stand

Frequently Asked Questions About Non-Fault Claims

It should not. Because the claim is managed through the at-fault driver's insurer, your own policy is not directly involved. Your no-claims discount remains intact. We'll confirm this is the case when we review your situation — every accident has its own details and we want to give you accurate information before you proceed.

In most cases, you are required to notify your insurer that an accident has occurred, even if you're not making a claim through them. We'll advise you on this when we talk through your situation. What you don't need to do is make a claim through your own policy or pay your excess — that's the whole point of handling this as a non-fault claim.

Call us and tell us what happened. We'll help you assess the situation and advise on the likely non-fault position. We won't take on a claim we don't believe will succeed — we'll be honest with you about where things stand before you commit to anything.

Start Your Non-Fault Claim Today

Call us on 0161 464 3911 or send us a message. We'll review your situation and let you know exactly what you're entitled to and what happens next.

MotorWorld technician working on a car with the bonnet open

Book Your Car In Today

Call us, book online, or drop into the workshop on Manchester Road. We will give you a clear quote before any work starts and keep you updated throughout.

Opening Hours:

Monday to Friday: 9am to 5pm

Saturday: 9am to 3pm

Sunday: Closed

0161 464 3911

motorworld.eg@gmail.com

Unit 3 Manchester Road, Walkden, Worsley, Manchester M28 3LN

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